Note: This cancellation policy applies to consumers (B2C). Business customers do not have a statutory right of cancellation.
RIGHT OF CANCELLATION
You have the right to cancel this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day of the conclusion of the contract.
To exercise your right of cancellation, you must inform us
Kristof Puller
Toulouser Allee 7
40211 Düsseldorf
Email: hello@maebe.app
by means of a clear statement (e.g. a letter sent by post or an email) about your decision to cancel this contract. You may use the attached model cancellation form for this purpose, although it is not obligatory.
To meet the cancellation period, it is sufficient for you to send the notification about the exercise of the right of cancellation before the end of the cancellation period.
EFFECTS OF CANCELLATION
If you cancel this contract, we will reimburse all payments we have received from you, including delivery costs (with the exception of additional costs resulting from you choosing a type of delivery other than the cheapest standard delivery offered by us), without undue delay and in any event within fourteen days of the day on which we receive the notification of your cancellation of this contract.
We will use the same payment method for this repayment that you used for the original transaction, unless you have expressly agreed otherwise; in no case will you be charged any fees as a result of this repayment.
PREMATURE EXPIRY OF THE RIGHT OF CANCELLATION
The right of cancellation expires prematurely if:
- the performance of the service (provision of the platform) has begun with your express consent before the end of the cancellation period, and
- you have simultaneously confirmed that you are aware that by giving your consent to the start of the performance of the contract, you lose your right of cancellation.
We obtain this consent expressly before the start of the provision of the platform.
If you have requested that the services begin during the cancellation period, you must pay us a reasonable amount corresponding to the proportion of the services already provided up to the point at which you notify us of the exercise of the right of cancellation in respect of this contract compared to the total scope of the services provided for in the contract.
MODEL CANCELLATION FORM
(If you wish to cancel the contract, please complete and return this form.)
To:
Kristof Puller
Toulouser Allee 7
40211 Düsseldorf
Email: hello@maebe.app
Hereby (*) I/We (*) cancel the contract concluded by me/us (*) for the purchase of the following goods (*) / the provision of the following service (*):
____________________________________
Ordered on (*) / received on (*): ____________________
Name of consumer(s): ____________________
Address of consumer(s): ____________________
Signature of consumer(s) (only if notified on paper): ____________________
Date: ____________________
(*) Delete as applicable.
RIGHT OF CANCELLATION
You have the right to cancel this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day of the conclusion of the contract.
To exercise your right of cancellation, you must inform us
Kristof Puller
Toulouser Allee 7
40211 Düsseldorf
Email: hello@maebe.app
by means of a clear statement (e.g. a letter sent by post or an email) about your decision to cancel this contract. You may use the attached model cancellation form for this purpose, although it is not obligatory.
To meet the cancellation period, it is sufficient for you to send the notification about the exercise of the right of cancellation before the end of the cancellation period.
EFFECTS OF CANCELLATION
If you cancel this contract, we will reimburse all payments we have received from you, including delivery costs (with the exception of additional costs resulting from you choosing a type of delivery other than the cheapest standard delivery offered by us), without undue delay and in any event within fourteen days of the day on which we receive the notification of your cancellation of this contract.
We will use the same payment method for this repayment that you used for the original transaction, unless you have expressly agreed otherwise; in no case will you be charged any fees as a result of this repayment.
PREMATURE EXPIRY OF THE RIGHT OF CANCELLATION
The right of cancellation expires prematurely if:
- the performance of the service (provision of the platform) has begun with your express consent before the end of the cancellation period, and
- you have simultaneously confirmed that you are aware that by giving your consent to the start of the performance of the contract, you lose your right of cancellation.
We obtain this consent expressly before the start of the provision of the platform.
If you have requested that the services begin during the cancellation period, you must pay us a reasonable amount corresponding to the proportion of the services already provided up to the point at which you notify us of the exercise of the right of cancellation in respect of this contract compared to the total scope of the services provided for in the contract.
MODEL CANCELLATION FORM
(If you wish to cancel the contract, please complete and return this form.)
To:
Kristof Puller
Toulouser Allee 7
40211 Düsseldorf
Email: hello@maebe.app
Hereby (*) I/We (*) cancel the contract concluded by me/us (*) for the purchase of the following goods (*) / the provision of the following service (*):
____________________________________
Ordered on (*) / received on (*): ____________________
Name of consumer(s): ____________________
Address of consumer(s): ____________________
Signature of consumer(s) (only if notified on paper): ____________________
Date: ____________________
(*) Delete as applicable.